@Article{ Garrido-Moreno_Lockett_GARCIA:1031-1042,

author = { Aurora Garrido-Moreno and Nigel Lockett and VICTOR JESUS GARCIA MORALES } ,

title = { PAVING THE WAY FOR CRM SUCCESS: THE MEDIATING ROLE OF KNOWLEDGE MANAGEMENT AND ORGANIZATIONAL COMMITMENT },

journal = { Information & Management },

year = { 2014 },

volume = { 51 },

pages = { 1031-1042 },

doi = { http://www.sciencedirect.com/science/article/pii/S0378720614000834 },

}